Skip to main content
GOV.UK
Blog Department for Transport digital
Organisations:
Department for Transport

The Write Stuff: how we used AI to help us handle correspondence

Posted by: Zach Arundel, DfT Lab, Posted on: 9 April 2018 - Categories: Artificial intelligence, Data, DfT Lab, Transformation

The Department for Transport receives around 70,000 bits of correspondence a year of various types, usually requiring a response.

Read more of The Write Stuff: how we used AI to help us handle correspondence - 5 comments

Working in an Agile team as a novice

Posted by: Patience Osayande, DfT Passenger Services team, Posted on: 20 April 2017 - Categories: Agile delivery, Digital, Transformation
woman putting user journey posters on a pinboard

A year ago, I joined the Crossing Thresholds programme, which is for women who want to develop their career in a structured and supportive environment.

Read more of Working in an Agile team as a novice

This time it's persona(l) – starting the DfT data index alpha

Posted by: Richard Phillips, User Researcher, Posted on: 27 February 2017 - Categories: Agile delivery, Data, Service Design, User Research
excerpt of cartoon-style user storyboard

Making it easier to find and use data will help us do our jobs better - improving services and developing evidence based policy.  

Read more of This time it's persona(l) – starting the DfT data index alpha

Related content and links

About the DfT Digital blog

Read about things related to digital, technology and data happening in the Department for Transport (DfT) and with its partners.

Find out more

Follow us

  • DfT Twitter
  • DfT YouTube
  • DfT Flickr

Sign up and manage updates

  • Email
  • Atom

Categories

Pages

  • About the DfT digital blog
  • Blog comment and moderation guidelines
  • Subscribe

Useful links

  • All GOV.UK blogs
  • All GOV.UK blog posts
  • GOV.UK
  • All departments
  • Accessibility statement
  • Cookies
All content is available under the Open Government Licence v3.0, except where otherwise stated
© Crown copyright